Forget the hassle of hiring and training. Beryllium gives you access to an expert team of highly trained personnel to handle all your customer service needs and back-office processes.
Customer Service Outsourcing
Customer Service and Branch Operations Outsourcing
We allow our clients to quickly and cost-effectively scale their operations via our unique services such as On-site Treasury Officers, Outsourced Tellers, Back Office Processing Smart Tellers, Bank on Wheels, Smart Safes, and all supported with customized management and dashboard reporting.
Shared Banking Hall
We believe in making banking and all financial transactions as convenient as possible via our Shared Banking Halls to handle banking and transaction needs across multiple banks and payment agencies in one location.
Treasury Officer on Site
We provide your locations with a Treasury Officer to be stationed in the ATM areas to direct customers to the ATMs and assist them with using the ATM for their transactions. The Treasury Officer will also be responsible for addressing any faults at the machine.
This service includes full outsourcing of all cash handling and cash management activities. We utilize a combination of in-branch tellers from Guardsman Armoured and interactive Video Teller Machines.
We provide your organization with an on-site teller for all of your cash handling and cash management activities.
Banks on Wheels
An armoured truck consisting of three-armed Treasury Officers will visit agreed locations at scheduled times to conduct transactions on behalf of Financial Institutions. Transactions are then counted at our Processing Centres and verified amounts are sent via file transfer for the customer’s accounts to be updated at mutually agreed times.
Get in touch with Beryllium.
Are you ready to outsource your high-risk finance and technology services with confidence?